Privacy Policy

Privacy Policy for Mercedes Star Certification

Introduction

Welcome to https://mercedes-star-certification.dentrepair-talk.com (referred to as “Mercedes Star Certification” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Security Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered through https://mercedes-star-certification.dentrepair-talk.com. It is important to note that this privacy policy does not extend to third-party platforms, applications, or services accessible through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when:

  • You use our applications and services as an authorized user.
  • You visit any websites linked to this Privacy Policy.
  • We communicate with you via email, calls, texts (SMS), or newsletters.

Personal Data Collection

We collect various categories of personal information from users, including:

  • Account Information: This includes your username and password details for secure access to our services.
  • Payment Information: Details related to payment methods you use to purchase our products or services.
  • Financial Information: Transaction records and billing data associated with your account.
  • Purchase Information: Products or services you buy from us, including quantities, order dates, and purchase amounts.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs.
  • Location Data: Geographic data provided by your browser or device when using our location-based services.
  • Feedback: Any comments, suggestions, or reviews you share with us regarding our products or services.
  • Social Media Information: Publicly available data from social media platforms if you choose to connect them to your Mercedes Star Certification account.
  • Product Information: Details about the products you interact with on our website, such as page views and click patterns.

We gather this data through various means, including direct user input, tracking technologies, analytics tools, and third-party providers who assist us in delivering services.

Cookies

Mercedes Star Certification uses cookies to enhance your browsing experience and for analytical purposes. Cookies are small text files stored on your device that enable us to recognize your browser and collect specific types of data:

  • Strictly Necessary Cookies: Essential for the basic functionality of our website, ensuring a seamless user experience.
  • Preference Cookies: Remembering your preferences and settings to personalize content.
  • Analytics Cookies: Used by our analytics partners to track visitor behavior on our site, providing insights into performance and usage trends.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the data is no longer needed for these purposes, we will delete or anonymize it securely.

Security Measures

Mercedes Star Certification has implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage.
  • Utilizing secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to ensure our systems remain protected against emerging threats.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data about your child, please contact us at the address provided below, and we will take steps to delete that information.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data and its use details.
  • Requesting rectification or erasure of inaccurate or incomplete data.
  • Restricting the processing of your data in specific circumstances.
  • Data portability, enabling you to move or copy your data to another service provider.
  • Objection to certain processing operations, such as direct marketing.
  • Non-discrimination for exercising your data protection rights.

To exercise these rights or make any data-related inquiries, please reach out to our privacy team at the contact details provided below.

Changes to Policy

Mercedes Star Certification reserves the right to update this Privacy Policy from time to time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or if you have questions regarding our data practices, please contact us: